diff --git a/doc/articles/troubleshooting.md b/doc/articles/troubleshooting.md index 461d1f897..b90a17385 100644 --- a/doc/articles/troubleshooting.md +++ b/doc/articles/troubleshooting.md @@ -78,6 +78,19 @@ indirectly) back on the root package itself, issues can occur in two cases: CI env vars. +## Network timeout issues, curl error + +If you see something along the lines of: + +``` +Failed to download * curl error 28 while downloading * Operation timed out after 300000 milliseconds +``` + +It means your network is probably so slow that a request took over 300seconds to complete. This is the +minimum timeout Composer will use, but you can increase it by increasing the `default_socket_timeout` +value in your php.ini to something higher. + + ## Package not found in a Jenkins-build 1. Check the ["Package not found"](#package-not-found) item above.