140 lines
10 KiB
Vue
Executable File
140 lines
10 KiB
Vue
Executable File
<template>
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<div>
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<img alt="PRO Support" src="https://primefaces.org/cdn/primevue/images/support/support-header.png" class="w-full block mb-8" style="border-radius: 20px" />
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<div class="flex flex-col xl:flex-row mb-8 gap-8">
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<div class="card xl:w-3/12 m-0 relative overflow-hidden">
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<i class="pi pi-github absolute text-surface-200" style="bottom: -50px; right: -50px; font-size: 200px; transform: rotateX(45deg) rotateY(0deg) rotateZ(-45deg)"></i>
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<div class="text-2xl text-surface-900 font-semibold mb-4 relative">Community Support</div>
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<p class="m-0 leading-normal relative text-lg text-surface-800">
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<a href="https://github.com/orgs/primefaces/discussions" class="doc-link">Forum</a> and <a href="https://discord.gg/gzKFYnpmCY" class="doc-link">Discord</a> are where the community users gather to seek support, post topics and
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discuss the technology. GitHub issue tracker is the channel where community users can create tickets however PrimeTek does not guarantee a response time although they are monitored and maintained by our staff. If you need to
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secure our response within 1 business day, you may consider PRO support instead.
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</p>
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</div>
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<div class="card m-0 xl:w-9/12 text-white bg-cover" style="background-image: url('https://primefaces.org/cdn/primevue/images/support/card-pro.jpg')">
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<div class="text-2xl font-semibold mb-4">PRO Support</div>
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<p class="m-0 leading-normal text-lg">
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With PRO support, it's easy to support, tune and add features to PrimeVue as if it were an in- house library. PRO is a term based commercial support service. With the exclusive services of PRO account, it is no longer needed to
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post questions in community forum and issue reports to community issue tracker at GitHub. A JIRA account will be created to the customer by PrimeTek, this account can be shared between any number of users within your organization.
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</p>
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</div>
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</div>
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<div class="card mb-8">
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<div class="flex flex-wrap items-center justify-between gap-4">
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<div>
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<div class="text-2xl text-surface-900 font-semibold mb-4">Enterprise Support</div>
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<p class="m-0 leading-normal mb-8 text-surface-500 dark:text-surface-400 text-lg text-surface-800">1 Year Subscription</p>
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</div>
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<a href="mailto:contact@primetek.com.tr" class="flex items-center justify-center border bg-indigo-500 rounded block p-4 mb-6 hover:bg-indigo-600 transition-all duration-300 text-white font-medium text-lg"> Get a Quote </a>
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</div>
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<div class="flex flex-wrap -mt-4 gap-4 text-surface-800">
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<ul class="flex-auto list-none p-0 m-0 text-lg p-4">
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<li class="flex items-center mb-4">
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<i class="pi pi-check-circle mr-4 text-green-500"></i>
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<span class="leading-normal">Access to Private JIRA</span>
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</li>
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<li class="flex items-center mb-4">
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<i class="pi pi-check-circle mr-4 text-green-500"></i>
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<span class="leading-normal">Response within 1 business day</span>
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</li>
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<li class="flex items-center mb-4">
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<i class="pi pi-check-circle mr-4 text-green-500"></i>
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<span class="leading-normal">Unlimited Issue Tickets</span>
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</li>
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<li class="flex items-center mb-4">
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<i class="pi pi-check-circle mr-4 text-green-500"></i>
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<span class="leading-normal">Conference Calls</span>
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</li>
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</ul>
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<ul class="flex-auto list-none p-0 m-0 text-lg p-4">
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<li class="flex items-center mb-4">
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<i class="pi pi-check-circle mr-4 text-green-500"></i>
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<span class="leading-normal">Maintenance for Any Version</span>
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</li>
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<li class="flex items-center mb-4">
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<i class="pi pi-check-circle mr-4 text-green-500"></i>
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<span class="leading-normal">PrimeBlocks - Enterprise License</span>
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</li>
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<li class="flex items-center mb-4">
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<i class="pi pi-check-circle mr-4 text-green-500"></i>
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<span class="leading-normal">Figma UI Kit - Enterprise License</span>
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</li>
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<li class="flex items-center mb-4">
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<i class="pi pi-check-circle mr-4 text-green-500"></i>
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<span class="leading-normal">1 Premium Template - Extended License</span>
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</li>
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</ul>
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<ul class="flex-auto list-none p-0 m-0 text-lg p-4">
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<li class="flex items-center mb-4">
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<i class="pi pi-check-circle mr-4 text-green-500"></i>
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<span class="leading-normal">Visual Theme Builder (Soon)</span>
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</li>
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<li class="flex items-center mb-4">
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<i class="pi pi-check-circle mr-4 text-green-500"></i>
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<span class="leading-normal">Figma to Theme Generator (Soon)</span>
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</li>
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</ul>
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</div>
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</div>
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<div class="card mb-8">
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<div class="text-2xl text-surface-900 font-semibold mb-4">Enhancement Credits</div>
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<p class="m-0 leading-normal mb-8 text-surface-500 dark:text-surface-400 text-lg text-surface-800">
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New features and enhancement requests are not available in core services and provided via a credit based model instead named PrimeCredit. When you have an enhancement request, initially our team will review your requirement to verify
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if it is suitable to be included in the open source core library. We cannot guarantee that all requests can be accepted depending on the project roadmap, workload at the time and type of the requirement. After successful verification,
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we prepare an initial estimate in terms of credits and once this estimate is confirmed by you, implementation will be delivered by our team within an estimated timeframe.
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</p>
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<div class="flex flex-col md:flex-row gap-8">
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<div class="flex-1">
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<div class="text-xl text-surface-900 font-semibold mb-2 text-xl">New Components</div>
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<p class="m-0 leading-normal mb-4 text-surface-500 dark:text-surface-400 text-lg text-surface-800">Brand new components you need that are not already available in the existing UI suite.</p>
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</div>
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<div class="flex-1">
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<div class="text-xl text-surface-900 font-semibold mb-2 text-xl">New Features</div>
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<p class="m-0 leading-normal mb-4 text-surface-500 dark:text-surface-400 text-lg text-surface-800">Enhancements to the components you need such as new properties, events and templating.</p>
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</div>
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<div class="flex-1">
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<div class="text-xl text-surface-900 font-semibold mb-2 text-xl">UX Customization</div>
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<p class="m-0 leading-normal mb-4 text-surface-500 dark:text-surface-400 text-lg text-surface-800">Behavioral changes to the existing components.</p>
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</div>
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</div>
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</div>
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<div class="card m-0">
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<div class="text-2xl text-surface-900 font-semibold mb-8">Frequently Asked Questions</div>
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<div class="flex flex-wrap text-lg -ml-8 -mt-8">
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<div class="w-full lg:w-4/12 p-8">
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<div class="text-xl text-surface-900 leading-normal mb-2 font-medium">What is the duration of the service?</div>
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<p class="mt-0 mb-8 p-0 leading-normal text-surface-800">Support service is for one year.</p>
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<div class="text-xl text-surface-900 leading-normal mb-2 font-medium">How many JIRA accounts do we get?</div>
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<p class="mt-0 mb-8 p-0 leading-normal text-surface-800">We provide one shared account per organization that any number of members in your organization can use it.</p>
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<div class="text-xl text-surface-900 leading-normal mb-2 font-medium">What happens if we extend after 1 year and we have unused tickets?</div>
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<p class="mt-0 p-0 leading-normal text-surface-800">Unused tickets expire and cannot be transferred to the new subscription.</p>
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</div>
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<div class="w-full lg:w-4/12 p-8">
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<div class="text-xl text-surface-900 leading-normal mb-2 font-medium">When can we purchase PrimeCredits for feature development?</div>
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<p class="mt-0 mb-8 p-0 leading-normal text-surface-800">PrimeCredits can be purchased anytime during an active subscription.</p>
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<div class="text-xl text-surface-900 leading-normal mb-2 font-medium">Are all of our requests guaranteed to be implemented with PrimeCredits?</div>
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<p class="mt-0 mb-8 p-0 leading-normal text-surface-800">No, PrimeTek does not guarantee the implementation so it is suggested to confirm with us before purchasing credits.</p>
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<div class="text-xl text-surface-900 leading-normal mb-2 font-medium">Can we get PrimeCredits without PRO support?</div>
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<p class="mt-0 p-0 leading-normal text-surface-800">No, feature development is exclusive to PRO members.</p>
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</div>
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<div class="w-full lg:w-4/12 p-8">
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<div class="text-xl text-surface-900 leading-normal mb-2 font-medium">Is there a limit on developers in our organization who can use the service?</div>
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<p class="mt-0 mb-8 p-0 leading-normal text-surface-800">PRO is per organization so there is no limit on the number of developers.</p>
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<div class="text-xl text-surface-900 leading-normal mb-2 font-medium">What is not covered by PRO?</div>
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<p class="mt-0 p-0 leading-normal text-surface-800">As PRO support focuses on the library, application consulting and code reviews are out of scope.</p>
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</div>
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</div>
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</div>
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</div>
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</template>
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